Answers from Our Experts (1)
The cancellation policy at The Spa at The Setai is more generous than most in Miami — and even at spas of this caliber around the country. If for some reason you can’t make your appointment, all you have to do is call the Forbes Travel Guide Four-Star spa within six hours of your scheduled treatment time. If you don’t, you’ll be charged the full price of your treatment. However, with such a large window of time to cancel, you’d almost have to go out of your way to receive the cancellation fee.