What is the cancellation policy at The Ritz-Carlton Spa, Naples?

Answers from Our Experts (1)

It’s easy to get distracted among the palm trees, sandy beaches and arguably perfect weather in Naples, so it’s helpful that The Ritz-Carlton Spa, Naples gives you a bit more wiggle room with its cancellation policy than other spas. If you need to cancel for whatever reason — whether a poolside nap runs long or a round on the links is calling your name — just notify the Forbes Travel Guide Four-Star spa at least six hours before your scheduled appointment. This is pretty reasonable, considering how other spas sometimes require a full day’s notice. If you fail to call within six hours, however, the Naples spa will charge the credit card on file — from when you booked your appointment — the full price of your treatment.

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