Answers from Our Experts (1)
It’s easy to get distracted among the palm trees, sandy beaches and arguably perfect weather in Naples, so it’s helpful that The Ritz-Carlton Spa, Naples gives you a bit more wiggle room with its cancellation policy than other spas. If you need to cancel for whatever reason — whether a poolside nap runs long or a round on the links is calling your name — just notify the Forbes Travel Guide Four-Star spa at least six hours before your scheduled appointment. This is pretty reasonable, considering how other spas sometimes require a full day’s notice. If you fail to call within six hours, however, the Naples spa will charge the credit card on file — from when you booked your appointment — the full price of your treatment.