Answers from Our Experts (1)
Mandarin Oriental, New York does have a guest recognition program, though the Mandarin Oriental Hotel Group does not offer a recognition program across its group of hotels. The staff at the Forbes Travel Guide Five-Star hotel in Manhattan’s West Side does a first-class job of accommodating both new and returning guests. For example, the bedside reading program offers complimentary books to guests in their rooms and suites. Mandarin Oriental, New York keeps tracks of which books you have read so that upon your return to the luxury hotel, you will receive a new set of bestsellers.