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If you need to cancel your room at Mandarin Oriental, New York, 24 hours’ advance notice is typically required. There’s a big incentive to be timely with your cancellation: If you fail to cancel your reservation before the 24-hour mark, the Forbes Travel Guide Five-Star hotel will apply one night’s charge plus tax to your credit card. During seasonal peak times, such as holidays, the cancellation policies vary and we recommend you check with the reservations team for details. Mandarin Oriental, New York is considered one of the most luxurious Manhattan hotels and rooms are in high demand, so be sure to cancel well in advance if your plans to visit the Big Apple change.
Should your travel plans change, kindly inform us 24 hours prior to the day of arrival by 6pm EST. Otherwise you will have to pay a one-night cancellation fee.