Answers from Our Experts (1)
The joke among the concierge staff at The St. Regis New York is that it can do anything in New York — so long as it’s ethical and legal. Snagging show tickets, securing restaurant reservations and making activity recommendations all lie squarely within the concierge’s wheelhouse. Staff members speak about 60 languages altogether and can set up babysitting if you are traveling with children. Feel free to make more lofty requests: The concierge once arranged a private Broadway performance in one of the luxury New York hotel’s suites.
The Forbes Travel Guide Five-Star hotel puts major emphasis on service, from the butler assigned to every room to the body-heat sensing system that lets the housekeeping staff know if you’re in your room. Of course, the concierge will accept tips for outstanding service, though being exceptional comes with the territory at The St. Regis.