What is the cancellation policy at Spa Montage Laguna Beach?

Answers from Our Experts (1)

At the Spa Montage, you’ve got a six-hour window before your treatment if you need to cancel. When booking an appointment at the Five-Star spa (located inside the Montage Laguna Beach resort), you’ll be asked for a credit card number or your room number to hold a reservation. If you will not be able to make the appointment, notify the spa at least six hours before your scheduled treatment time to avoid being charged the full service price. As with most luxury spas, your scheduled appointment will start and end on time regardless of when you show up for it. Those that have a habit of being late will want to make an extra effort (you’ll want to reap the full benefits of an entire treatment). The Spa Montage recommends you arrive at least 30 minutes before your treatment to experience the relaxation lounge and luxurious facilities.

Related Questions