What is the cancellation policy at Waldorf Astoria Spa?

Answers from Our Experts (1)

Staff at the Waldorf Astoria Spa understands that sometimes your plans change. But since spa and salon treatments, as well as seasonal activities such as heli-skiing and ATV adventures are in high demand, they need to maximize their available appointments. If you need to cancel, the luxury Utah spa requires that you call at least four hours before your appointment time. Otherwise, you’ll be charged 100 percent of the fee for the missed service or activity. Should you need to cancel a package, at least 24 hours notice is required, while groups of eight or more must provide a 14-day notice to avoid the same charges. It’s no surprise that the spa strictly enforces its policy, as the 15 coveted treatment rooms are filled with guests year-round. A spa that offers unique therapies and rituals such as the Bindi Body Rejuvenation, an Ayurvedic based treatment that includes a full-body exfoliation, stimulating massage and hydrating body wrap, is a special place.

Related Questions