A trailblazing all-inclusive hotel in Palo Alto
The all-inclusive hotel of the future, where everything is customized to your individual preference and a personal chef and concierge come standard, has arrived with The Clement Hotel. Everything from room service, to a 24-hour guest pantry (look in the freezer for local favorite Tin Pot Creamery ice cream) to valet parking and gratuities are included with your stay.
You’ll find the upscale 23-room four-floor boutique hotel centrally located in Palo Alto. Downtown’s chic shops, tasty restaurants and soothing spas are a short walk away.
The Clement Hotel strives to be a home away from home and invites you to think of the shared spaces — a living room, library and kitchen — as your own. It’s also a great place to stay awhile: Staff members are more like welcoming hosts, greeting you by name with a preferred beverage, and you can even bring the family dog along on your trip.
The décor feels personal because it is. Colorful guitars from the owner’s collection along with artwork by Emil Lukas adorn the walls. Dark chestnut wood shelves are filled with books and sculptures and the sleek fireplace enhances the cozy ambiance.
Once you set foot inside the elegantly furnished property you can’t help but feel more relaxed. Here, you won’t have to lift a finger and everything will be taken care of for you.
The Personalized Services
Before arriving at the Clement, you are asked to complete a survey so that the staff can learn more about your preferences. If you write that your favorite snack is Lay’s potato chips, expect a yellow bag of the salty treats in your room.
The survey also inquires about daily routine and if assistance is needed in the form of restaurant, spa or car arrangements. When staying at the Palo Alto hotel, the concierge transforms into your personal assistant. If you request a double-short cappuccino on your first day there, the staff will ensure that the drink will be waiting for you every morning throughout your stay.
All meals and beverages are inclusive in the price of your room, thus no exchange of money is necessary.
All of the accommodations are suites with a small living area that includes a desk, a mini-fridge stocked with your favorite items, a Nespresso machine and a 65-inch flat-screen television.
The bedrooms have plush king beds with Matouk linens, individual reading lamps and another 65-inch TV. The color palette is neutral and inviting with accents of crisp white, creams and browns.
The bathrooms are spacious with heated stone floors and sleek black-marble countertops. There are two large sinks with a vanity area, an oval porcelain bathtub and a separate shower. Frette towels and bathrobes are frequently replenished by the staff.
The room is filled with extras that don’t typically come with your average hotel suite: a blowdryer and hair straightener, plug adapters for international travelers, charging cords for smartphones, an umbrella, a yoga mat and a weekly newsletter with the lowdown on what is happening in Palo Alto.
The all-inclusive amenities are what make a stay at the boutique hotel so memorable. First there is the beautiful open kitchen with chestnut cabinets, black marble countertops and restaurant-grade appliancesa chef prepares breakfast, lunch and dinner daily in the communal kitchen. Choose from a menu of classic dishes, rotating seasonal specials or customize a meal.
If you arrive late at night, but are hungry for a snack, simply look in the kitchen fridge. A variety of prepared meals — salmon with vegetables, a cheese platter, a mixed green salad — await you.
The rooftop pool, hot tub and lounge space is too amazing to miss. The pool is heated and open year-round. The rooftop deck is stocked with everything you could possibly need to savor the sun, including sunglasses and sunscreen. And the pool has its own menu. If you feel like watching the stars while drinking a glass of wine, flip a switch and gas-powered fire pits will make the rooftop your romantic haven.
The Clement’s relationship with local restaurants, shops and spas counts as an amenity in its own right. The staff can secure last-minute reservations at difficult-to-get-into eateries and make drop-of-the-hat appointments with luxury department store stylists.