What is involved in The Cloister's turndown service?

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The Cloister Sea Island Suite©SeaIslandCo

When built in 1928, The Cloister was based on southern hospitality, and this remains true to this day. When you're ready to retreat for the night and cozy up in the comforts of your bed at the Sea Island hotel, you'll find that the turndown service is basic, but thorough.

The Forbes Travel Guide Five-Star hotel provides ice and bottled water daily, and you'll notice that your clothes are folded and your toiletries are organized. The linens are replaced each day, including towels. Of course, your room is tidied; but the best part is the chocolate gold coins left on your nightstand for a bedtime treat. While the service is thorough, The Cloister has also taken green initiatives, so you'll have the option to decline daily linen service.

We provide turndown service between 5:30-9:30 during which we provide housekeeping needs and present the room in the most serene and welcoming style possible. Along with the drapes closed, lights dimmed, and the sheets turned down, we also provide water and chocolate coins, personalized stationary, the week’s activities listing, and the room service breakfast door hanger.  One night during your stay, they will receive a small turtle toy dubbed Shelley, along with a card describing Sea Island’s loggerhead turtle program.

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