Answers from Our Experts (1)
Unlike most luxury hotels, The Langham, Xintiandi, Shanghai only charges the standard 15 percent service fee for rooms and room service. This means that in the restaurants and at the spa and gym, the price you see is the price you pay — a nice change for travelers used to the 15 percent surcharge that’s ever-present in many hotels. What you’re paying for with the service charge, of course, is the service the staff at the Forbes Travel Guide Four-Star hotel provides. If you feel compelled to do so, you can always tip.