Answers from Our Experts (1)
If you’re considering spending the night at The Portman Ritz-Carlton, Shanghai, here are the five best things about the Forbes Travel Guide Four-Star hotel:
1. The consistency of the Ritz-Carlton brand. As China’s flag-ship Ritz-Carlton, it has made an impression since opening its doors in 1998. Its attentive staff (made up of “ladies and gentleman” as the hotel calls them) has made this possible. Staff members genuinely care about your stay.
2. The concierges. Ritz houses one of Shanghai’s top concierges. From hard-to-get tickets to customized tours, the concierge team is famous for going that extra mile (sometimes literally) to meet your needs. Concierge manager Jason Zhan once hopped a plane to Hong Kong during a typhoon to ensure a special VIP guest received his favorite limited-edition cigars.
3. Palladio. Adjacent to the Shanghai hotel, enter the stone archways and cross over a little bridge to dine at this Italian restaurant. The warm space has white-cloth-covered tables topped with glass orbs holding a tiny leafy plant in red sand; granite floors with mosaics in tan, brown, cream and dark blue; and a tiled wood-burning oven. Don’t miss the nice selection of wine. On our visit, a waiter gave us a complimentary taste of pinot grigio, saying it would go well with our green pea risotto — he was right.
4. Its location. The Ritz-Carlton’s downtown location off one of the city’s busiest shopping streets, Nanjing XI Road, makes this hotel a top choice that is still within steps of local parks, neighborhoods and a nearby metro shop. For culture buffs, the city’s famous Jing’an Temple is just minutes from the Ritz on foot. You can also trek the full length of Nanjing Road (all 3.4 miles of it), hitting endless sites including People’s Park and, eventually the historic Bund.
5. Its shops. Located in the Shanghai Centre complex, the Ritz shares space with fashion boutiques, an international hair salon and a slew of restaurants, including Baker & Spice bakery, hoF Chocolate Boutique and other popular Western eateries and cafés, like Element Fresh and Starbucks. Shanghai Centre Theatre hosts music and dance productions from all over the globe, like high-profile fashion shows and the Shanghai Acrobatic Show offered several evenings each week.