Answers from Our Experts (1)
Château du Sureau does not have a guest loyalty program in the traditional sense, but repeat visitors will still receive extra-special treatment.
If you’re a return guest to this Forbes Travel Guide Five-Star hotel, you will likely be given a better guestroom at a discounted rate. The staff will also make sure you receive personalized gifts and extra attention during your stay. For example, you might find a beautiful afternoon tea spread waiting in your room, or your favorite cocktail — even if it’s not on the hotel’s menu.
At a place as intimate as Château du Sureau, there’s no need for a points system or rewards card because the staff will look up all your preferences from your last visit and have something personalized for you when you arrive. It’s a unique system, but it definitely seems to work for this luxury hotel and its many repeat guests.