Answers from Our Experts (1)
Because of its remote location and difficulty filling the rooms left empty by last-minute cancellations, Château du Sureau has a firm cancellation policy. If you cancel more than 14 days prior to your scheduled arrival date, the hotel will return your deposit (half the cost of your stay) minus a 10 percent administrative fee. If you plan on rescheduling your trip, the hotel can hold your deposit and apply it toward a future booking. If you cancel less than 14 days from check-in, Château du Sureau will charge you the cost of your entire stay unless someone else decides to book your room.