Answers from Our Experts (1)
Turndown at The Point is thorough and thoughtful. You can expect to find your room clean and refreshed, your Kiehl's amenities restocked, and of course the bedding plumped and ready for you to fall into it. Discarded clothing will be tidied; shoes will be neatly paired and tucked away. On the last night of your stay, there may even be a generous gift from the hotel. We love our fresh Balsam pillow — the scent reminds us of one of our favorite Forbes Travel Guide Five-Star hotels every time we catch its woodsy fragrance.