VERIFIED™ Responsible Hospitality provides luxury hotels and their restaurants and spas with clearly defined best practices to protect the environment and support the wellbeing of employees, guests and the community — without compromising guest experience.
Designed in collaboration with highly respected hotelier Hervé Houdré, a leader in sustainability, this program creates a global standard for the world’s finest hotels and a trusted third-party verification to share with guests and travel advisors.
Our sustainability experts consult on initiatives and strategies to help hotels cultivate a luxury service culture that champions sustainability.
During her tenure at Forbes Travel Guide, Kathleen Price has completed several hundred evaluations as an inspector of luxury hotels, restaurants and spas all over the globe.
In her current role, she works on the AtelierCX team, providing customer experience consulting to hotels and hospitality-minded organizations, and offers training to hotels seeking to gain a better understanding of Responsible Hospitality verification. She is International Society of Sustainability Professionals (ISSP)-trained and is available to advise hotels on how to incorporate sustainability policies.
As a pioneer of sustainable hospitality, Hervé Houdré brings with him over 20 years of operational knowledge of implementing environmentally friendly and socially responsible practices at top luxury hotels around the world.
Houdré provides consulting services and offers in-depth guidance to hotels just getting started on their sustainability journey to properties seeking to enhance their existing sustainability initiatives.
VERIFIED™ Responsible Hospitality addresses waste-management, energy efficiency, resource-conservation and best practices across:
With additional guidance on community, health security, and vendor selection.
