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Concierges at The Peninsula New York are polite, prompt and well-versed in all there is to do in New York during your stay. The concierge can give you the lowdown on where to go for dinner, places to explore in historic Manhattan, New York museum exhibits, neighborhood information, subway directions, Broadway show recommendations and more, while also being able to arrange tickets or reservations for any of the above. Tips are accepted for good service. Of course, the concierge can also answer and fill any request involving hotel services, such as newspaper delivery or daily housekeeping. International guests can rest assured that the concierge staff will be able to help out; the Forbes Travel Guide Five-Star New York hotel staffs a team of multilingual concierges who can be reached via phone or the hotel website. Besides English, they are fluent in French, German, Russian, Italian, Spanish and Arabic. If none of those are your native tongue, don’t worry — besides the staff, who together speak more than 50 languages, the luxury hotel also has a third-party line it can call to translate. The jack-of-all-trades concierge at The Peninsula New York will have no trouble taking care of you.
Our concierge team is available 24 hours a day to assist you with all of your requests, from restaurant reservations to unique New York City excursions. The team has built great relationships with the city’s top restaurants and shops, which will often result in an extra special experience for you — whether that means scoring a table at the hottest new restaurant or securing tickets to the best Broadways shows.