Answers from Our Experts (1)
Guests can rely on the twice-daily housekeeping service at the Andaz Shanghai, with turndown service leaving the rooms cozy and clean. The bed is left neatly turned down, with the pillows fluffed at the head of the bed. Clothing and shoes left around the room will be straightened and cleared out of high traffic areas and the lights will be set to the lowest mood setting, leaving the bed bathed in a soft glow from the lantern-style nightstand lamps and the false skylight with a neon rainbow LED display. Fresh linens are provided in the bathroom and fixtures are cleaned and wiped down, though we’ve had mixed success with getting our bathroom amenities replenished during turndown service at the Forbes Travel Guide Four-Star hotel.