Midtown Shangri-La, Hangzhou

A contemporary retreat near ancient West Lake

Just a stone’s throw from China’s famous West Lake, a UNESCO World Heritage site, you'll find the Midtown Shangri-La, Hangzhou. It's well placed on the northeastern corner of the lake, enabling culture enthusiasts to easily explore the storied natural wonder, as well as the Wulin Night Market, Zhejiang People’s Great Hall, local boutiques and parks galore.

The hotel makes an excellent first impression with a grand, off-white façade surrounded by leafy, open-air courtyards where you can linger on a crisp autumn morning or a sunny summer afternoon. Inside, the 13-story hotel tower plays host to four romantic restaurants, an inviting spa and several eye-catching pieces of avant-garde artwork, including a light installation in the lobby that reflects the calm ripples and reflections of the nearby lake.

Our Inspector's Highlights

  • Midtown Shangri-La, Hangzhou welcomes you with a dramatic lobby and sky-high ceilings. Glittering over the scene, a custom-made chandelier catches the light and seems to ripple like the waters of West Lake.
  • Juxtaposing the contemporary art piece, the lobby also features traditional silk screens and classic Chinese landscape paintings that depict West Lake from various perspectives.
  • In true Shangri-La fashion, the service is impeccable. The front-of-the-house team and concierge, in particular, are impossibly warm, welcoming and accommodating.
  • The Health Club features all the essential components for ultimate relaxation and restoration. In addition to a fully equipped gym, there is a swimming pool, Jacuzzi, sauna and steam rooms.
  • A sanctuary in the city, Chi, The Spa draws from traditional Chinese energy philosophy of qi to offer an unforgettable menu of acupressure massages, foot reflexology and facials.

Things to Know

  • The staff is very helpful with anything you might need, from language issues to booking local transport, restaurant suggestions and more.
  • Don’t miss the complimentary breakfast buffet. You will sate every craving with the spread of local delicacies, western breakfast staples and fresh pastries.
  • In addition to the main attraction, which is undoubtedly West Lake, there is lots to do nearby. As part of the Kerry Centre, for instance, you have instant access to upscale boutiques, restaurants and a cinema.
  • The Fengqi Road metro station is right at your doorstep, so you can explore farther afield, be it the ancient Lingyin Temple or street food shops and local boutiques along Hefang Street.
  • There is a Grand Ballroom that seats 840 guests. For a large-scale event such as a wedding, this makes for an atmospheric venue that honors the tradition of the city while ensuring you have high-tech touches at your disposal. Consult an in-house event expert to help you execute a memorable event.
  • Children under six years old can enjoy the daily breakfast buffet for free. The Hangzhou hotel can also set up a “children’s room,” with a slide, stuffed animals and games, if you request ahead of time.

The Rooms

  • The Deluxe Rooms are on the lower floors of the luxury hotel. They all come with floor-to-ceiling windows, marble bathrooms and a California king bed.
  • For the best views of West Lake — and lots of space — book one of the three Specialty Suites. Each includes a living room, dining room, kitchenette, Acqua Di Parma toiletries, two different types of bathrobes and more than 1,300 square feet of sumptuous space.
  • The décor transports you to a contemporary urban refuge where crisp white linens mingle with warm brown accents, Chinese ceramics and fluffy feather duvets. Each room promises a beautiful view of the courtyard gardens or West Lake, so you can book your backdrops based on your preferences.
  • The aforementioned bathrooms will make you swoon. Not only do they have L'Occitane toiletries, but you’ll love the signature Shangri-La robes. They’re so popular, the brand sells them online and in the spa boutique.
  • The Horizon Club rooms are quite the upgrade because they come with access to the Horizon Club Lounge, a quiet place to have breakfast, host meeting or simply catch up on emails. Plus, you get all-day access to complimentary snacks and drinks, have a private check-in and receive gratis shoe shines.
The Restaurants

  • Central Market is where you will find your complimentary breakfast buffet every morning. Kickstart your day with a refreshing mix of eastern and western dishes, as well as aromatic coffees and fresh juices.
  • Midtown Brewery, a popular gastropub frequented by hotel guests and locals alike, is right downstairs. Head here in the evening to try grilled meats, a range of fresh brews and locally crafted beers. There’s also live music and DJ sets. It’s a cool spot with big wooden tables that offset the lineup of steel fermentation tanks.
  • For authentic local cuisine, head to Chengzhong Chinese Restaurant. The eatery is beloved by those in the area because of its array of traditional Hangzhou and Huaiyang dishes — all made with local produce.

24-hour room service
Indoor pool
Meeting rooms
Getting There
6 Changshou Road, Kerry Centre, Yan'an Road, Hangzhou, 310006 China
HGH (40 min)  
Check Availability