The Ritz-Carlton Jakarta, Pacific Place

Indonesian hospitality shines at this intimate gem

With just 62 oversized rooms and an intimately scaled lobby, Jakarta’s second Ritz-Carlton has the feel of a sophisticated boutique hotel. The Ritz-Carlton Jakarta, Pacific Place occupies four floors of a glass-walled tower in the Sudirman Central Business District — home to the Indonesia Stock Exchange — and is attached to one of the most desirable luxury shopping malls in town. The location is as convenient as it gets, putting travelers in the dynamic heart of Indonesia’s commercial hub. While the hip restaurants and bars of Senopati are a quick taxi ride from the premises, the lush parkland that girds the 689-acre Gelora Bung Karno Sports Complex can be reached on foot.

The Ritz-Carlton Jakarta, Pacific Place does its utmost to pamper guests from the moment of arrival. All accommodations come with club access, so check-in and check-out take place at the 21st-floor executive lounge. A hallmark of the hospitality brand is the enthusiastic service with a smile. Here, unfailingly attentive staff members greet everyone by name, ensuring each guest’s experience is a memorable one.

Our Inspector's Highlights

  • Dressed in muted colors and filled with natural light, the well-proportioned guest quarters were refurbished in 2021. Entry-level rooms measure in at an impressive 700-plus square feet, making them as large as a suite in comparable hotels elsewhere in the city. Capacious bathrooms feature double vanities, a tub by the window and a high-tech electronic Japanese toilet.
  • The Ritz-Carlton Club Lounge has also received a facelift. It was brightened with sandy tones that complement the sweeping city views. Seating areas spaced well apart add to the sense of privacy, and all guests are entitled to dining experiences throughout the day: breakfast, light lunch, afternoon tea, an elevated version of jamu (Indonesian herbal tonics) served with traditional snacks in the evenings, dessert and cocktails after dark.
  • Past the eighth-floor spa reception, the leafy outdoor pool terrace is an unexpected oasis of calm amid the bustle of downtown Jakarta. Here, sun loungers and two shingled gazebos cluster around an inviting free-form pool. A corner of the garden has been given over to the Sustainability Sanctuary, where native species of stingless bees produce honey and fresh greens are grown in a breezy hydroponics shed.
  • The hotel’s sole dining venue, Pa.So.La, is a relatively relaxed all-day restaurant with a separate bar and lounge area. Its daily changing buffets offer a curated mix of delicious pan-Asian and Western fare. Regulars recommend the Indonesian dishes, particularly the aromatic, spice-rich sop iga (beef rib soup) — a signature that has been on the menu since the Jakarta hotel opened in 2007.
  • An internal staircase connects the lobby to the multistory Pacific Place mall, which houses a plethora of restaurants and coffee shops, alongside anchor tenants such as the Galeries Lafayette department store and a multiplex by Korean operator CGV. Kem Chicks, arguably Jakarta’s best gourmet supermarket, has an expansive emporium on the lower ground level.

Things to Know

  • The luxury hotel is especially proud of its main event space, said to be the biggest hotel ballroom in Indonesia. Spanning just over 35,300 square feet, it fits up to 8,000 people. The nearly-30-feet-high ceilings are high enough to accommodate acrobatic circus performances or even a double-decker bus.
  • While the nature of its clientele means the property is by and large a business hotel, the Ritz Kids program ensures that junior guests stay entertained with in-room tents and activity packs. Staff members go the extra mile to look after children, who are welcome at the Club Lounge.
  • Travelers planning to stay at least seven nights may want to consider booking one of the apartment-like Residences. Units come in one-, two-, or three-bedroom configurations that include a fully equipped kitchen and washing machine. Residence guests can order room service and access all hotel facilities except for the Club Lounge.
  • At the tranquil in-house spa, both men’s and women’s changing areas feature a Jacuzzi and cold plunge pool, plus a sauna and steam room. Organic products are used in a variety of facials and massages, several of which incorporate local wellness rituals such as the Javanese lulur body scrub.
  • It’s possible to avoid Jakarta’s infamous rush-hour traffic jams with the help of the MRT transit line, which opened in 2019. A shop-lined tunnel running from the basement of the Pacific Place mall leads to an outdoor public walk and an exit of the Istora Mandiri subway station.

24-hour room service
Fitness classes
Meeting rooms
Outdoor pool
Getting There
Sudirman Central Business District (SCBD), Jl. Jendral Sudirman Kav. 52-53, Jakarta, 12190 Indonesia
NeighborhoodSudirman Central Business District
CGK (30-55 min)   HLP (22-45 min)  
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