The Portman Ritz-Carlton, Shanghai

A polished gem in the vibrant city
The Portman Ritz-Carlton, Shanghai opened as the brand’s first branch in China and has become Shanghai’s largest hotel, with 593 rooms.

You’ll find classic Ritz-Carlton service here; one concierge even took a flight to Hong Kong to get cigars for a VIP guest.

The hotel’s location in the Jing’an District leaves endless opportunities just outside your door: Shop along popular Nanjing Road, try everything from local street food to fine dining, explore attractions like Jing’an Park and catch one of the frequent acrobatic shows at the onsite Shanghai Centre Theatre.

If the options overwhelm you, the concierge at The Portman Ritz-Carlton, Shanghai is happy to lead the way.
Our Inspector's Highlights
  • The Shanghai hotel’s staff (referred to as “ladies” and “gentlemen”) makes all the difference. They genuinely care about your stay.
  • The Ritz houses one of Shanghai’s top concierges. From hard-to-get tickets to customized tours, the concierge team is famous for going that extra mile (sometimes literally) to meet your needs.
  • Stay connected while you’re here. Complimentary Wi-Fi isn’t just found in the guest rooms; it’s also available in the restaurants, health club, spa, swimming pool and banquet rooms
  • The Ritz-Carlton’s downtown location off one of the city’s busiest shopping streets, Nanjing XI Road, makes this hotel a top choice that is still within steps of local parks, neighborhoods and a nearby metro shop.
  • Located in the Shanghai Centre complex, the Ritz shares space with fashion boutiques, an international hair salon and a slew of restaurants, including Baker & Spice bakery, hoF Chocolate Boutique and other popular Western eateries and cafés, like Element Fresh and Starbucks.
Things to Know
  • Jason Zhan, the Shanghai hotel’s concierge manager, is known by the staff and guests as simply “Jason” and has clocked more than 19 years of service with no signs of stopping.
  • Jazz lovers can brag about hanging out at The Ritz Bar, one of the city’s first jazz bars that still pounds out live tunes nearly every night of the week.
  • The Ritz is hidden away in the Shanghai Centre complex — you might miss it if you don’t keep an eye out.
The Rooms
  • The guest rooms at The Portman Ritz-Carlton, Shanghai are comfortable and stylish. The white bed linens and pillows stand out against the long brown tufted headboard, tan walls and gold curtains.
  • In addition to fantastic views, all rooms (from Standard and Deluxe to top-level suites) boast an IDD telephone connection with voicemail, an iPod docking station, a DVD/CD player and an LCD flat-screen international satellite television with on-demand movies.
  • Nespresso machines with full tea service, a mini-bar, an in-room safe (big enough for a laptop) and plenty of wardrobe and closet space (where those oh-so-comfy terry bathrobes and slippers live) can also be found in the rooms.
  • All of the stylish bathrooms are decorated in cream marble and feature glass-enclosed showers with separate bathtubs and Acqua di Parma bath products.
The Restaurants
  • Portman’s Restaurant is the Shanghai hotel’s all-day dining venue specializing in premium surf and turf.
  • Discerning diners will love the imported hand-selected cuts of Robbins Island and Cape Grim Australian Wagyu & Black Angus Beef.
  • Chef Alan Wong brings his masterful Hawaiian cuisine to Shanghai with his eponymous restaurant. Opt for the 5-course Taste of Hawaii pre-fix menu or choose from a wide array of a la carte options and a raw bar. 
  • A stylish selection of bar bites and carefully curated cocktails grace the menu at The Ritz Bar and Lounge. Afternoon Tea service is also available here as well as an extravagant caviar and vodka pairing.
Getting There
1376 Nanjing Xi Road, Shanghai, China
PVG (45 min)  
Check Availability